Getting Started - What to Try First (Estimated reading time: 2 mins)
Whether you're here for smoother inspections, faster reports, or fewer late nights catching up on admin, you’re in the right place.
If you're wondering what to do first, here’s a quick checklist to get you moving fast:
✅ Add your own address
Start with a property you know - your office or home. That way, you can explore without second guessing yourself.
✅ Pick a ready-made template
We’ve got templates for inventories, check-ins, mid-terms, check-outs, HMO, Decent Homes, and more. Choose one to test drive and get a feel for how everything flows.
Want to tweak or build your own? You can do that too — here’s how to customise templates.
✅ Create a practice report
Open the app, snap a few photos, write a comment, and hit ‘Complete’. Boom - that’s your first digital report done.
✅ Add your logo and colours
Head to Account > Settings and upload your logo, set your brand colour, and add your business address. Your branding will automatically show on all PDFs.
✅ Invite your team
If you’ve got staff or contractors, get them added early so they can learn the ropes too. Use Settings > Manage Users.
📺 Prefer a walkthrough?
Watch our Getting Started Webinar - it covers adding your first property, creating an inspection, and sharing reports.
💬 Need help?
Click the light bulb in your dashboard connect with our support team or explore our Knowledge Base.
- Support (platform struggles, niggles or bugs): support@touchrightsoftware.com
- Customer Care (account plans, training & guidance): customercare@touchrightsoftware.com
- Accounts (billing enquiries): accounts@touchrightsoftware.com
Telephone: 0208 344 9155
Stay tuned, the next blog will show you 7 powerful features that save hours every week:
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