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Recent Articles
Reset Your Password
We’ve all been there, forgetting a password happens to the best of us. Don’t worry, resetting your password is quick and easy. Follow the steps below to regain access to your account in just a few minutes. 1. On the TouchRight sign in page, press ...How to use Remote Comments with Tenants or Landlords
Remote Comments allow tenants or landlords to review a report digitally, add comments where needed, upload supporting photos, and sign to confirm accuracy, without the need to attend the inspection in person. The updated Remote Comments experience is ...What are Remote Comments and why should you use them?
Remote Comments allow tenants or landlords to review an inspection report digitally, add comments where needed, upload supporting photos, and sign, all without attending the inspection in person. They provide a clear, time-stamped audit trail that ...What’s changed in Remote Comments and why we’ve improved it
We’ve recently overhauled our Remote Comments feature to make it faster, clearer, and more collaborative for tenants, landlords, and inspection teams. The aim of these changes is simple, to reduce friction, remove unnecessary steps, and encourage ...Getting Started - What to Try First (Estimated reading time: 2 mins)
Whether you're here for smoother inspections, faster reports, or fewer late nights catching up on admin, you’re in the right place. If you're wondering what to do first, here’s a quick checklist to get you moving fast: ✅ Add your own address Start ...
Popular Articles
Add Your Company Branding, Logo and Colours
New to TouchRight? Customise your account so reports can display your company branding: Logo, bespoke colour scheme, industry accreditations and more. Click the ‘Account’ tab on the left menu and choose ‘Settings’ from the menu. In Account Settings ...Add, edit and remove accreditation logos?
You have the option to add accreditation logos to your account which will be displayed on the front cover of every report that is created. You can add up to six logos. Please note, only Account Owners can add accreditation logos. Select 'Account' ...Can I customise the appearance of my Report PDFs?
Account Owners can change formatting settings to create uniquely branded reports, from bold, coloured and shaded text through to full document watermarks or specific cover images for certain types of reports. You can see a fully branded report ...Add shading to linked reports to separate current and past details
Show the previous report information shaded in grey in your final reports to make them easier to read. If you are using the 'linking' feature in TouchRight which allows you to link one report with another for comparison purposes, you have the option ...Add disclaimers/terms and conditions to reports
You can customise your account so that the reports you generate display specific company terms and conditions. Please note: that only the Account Owners have permission to do this. Two steps: Create the disclaimers in your TouchRight account Select ...