I've maxed my property allowance, what can I do?
If you have maxed your property allowance you will need to do one of two things:
1. Upgrade your account (you must be the designated account owner).
On the dashboard, click the 'Account' tab on the left hand side menu and select 'Upgrade' from the dropdown menu to view the pricing options and select a plan to fit your requirements.
For All-Inclusive Plans, use the green slider to move and select which plan you would like to move onto based on your property portfolio.
If you are upgrading your account, simply move the slider to increase your properties from the current property allowance.
Scroll down to the bottom of the page.
Then click the 'Upgrade' button below the relevant plan.
If you already have a direct debit in place, your account will upgrade automatically, otherwise you may need to add your bank details to set up a direct debit in GoCardless. Once the direct debit is in place, the amount will be debited automatically from the bank account every month.
If you need to discuss plan options, please feel free to reach out to us directly on 0208 344 9155 or customercare@touchrightsoftware.com if you prefer you can book in a 30 minute session with Kerry to answer any questions you have.
2. Review your property list and delete any no longer managed.
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