TouchRight user permissions

TouchRight user permissions

It is possible to set up users in TouchRight with various user permissions. The table below gives a summary.

Account owners

Full access in the account including:

  • Adding/deleting users

  • Amending account details such as name, address and logo

  • Upgrading the account onto payment plans

  • Adding accreditations and disclaimers

  • Accessing usage reports

Internal users

Access includes:

  • Creating, editing and deleting properties and reports

  • Creating, editing and deleting appointments for all users

External users

Will be able to:

  • Complete appointments/reports that have been assigned to them

  • View/access all reports that they have completed

  • View/create appointments for properties where they have been added as the 'property manager'

  • View reports for properties where they are the 'property manager'

Landlords

Once a landlord has been created and attached to a property, the landlord can be set up with their own login. They will be able to:

  • Access a list of reports for their own properties

  • Download any of those reports as PDF if required

Tenants

Once a tenant has been created and attached to a property, the tenant can be set up with their own login. They will be able to:

  • Access a list of reports for the property they rent

  • Download any of those reports as PDF if required

    • Related Articles

    • Add, edit or remove users in TouchRight

      You can add an unlimited number of users to your account. You must have Account Owner permissions to add, edit or remove users. You can securely manage your users through five distinct permission levels: Account Owner, Internal User, External User, ...

    • Supported Devices and Compatibility

      TouchRight has been designed to work seamlessly across a wide range of Android and iOS devices. To help you get the best experience, please review the minimum requirements for your device before installing the app. Android Compatibility The ...

    • 5 Tips to Make the Most of Your TouchRight Plan (Estimated reading time: 2 mins)

      Now that you've signed up for a TouchRight plan — nice one! — let’s make sure you’re getting the most out of it. Here are 5 quick wins that’ll save time, cut admin, and make your reports look top notch: ? 1. Brand your reports Add your logo, brand ...

    • Setting Up 2FA for Your TouchRight Login

      Whether your business has made 2FA optional, encouraged, or required, it's quick and easy to get started and adds an extra layer of security to your account. ? How to Set Up 2FA Log into your TouchRight account on the web. If 2FA is enabled or ...

    • Set up my chosen contacts to receive alerts

      Assign contacts to receive your lone worker alert notifications. To add your alert contacts, you must have account owner permissions. Click on ‘Account’ in the left hand side menu and select ‘Lone Worker’ from the dropdown menu. Scroll to the ‘Alert ...