New Templates Following Recent Legislation

New Templates Following Recent Legislation

Summary:

We’ve released two new TouchRight templates to help you meet the inspection and reporting requirements set out under Awaab’s Law and the Renters (Reform) Bill 2025. These are now available for use in your templates area.

About the New Templates

These templates have been designed to help ensure consistent capture of key information relating to:

  • Damp and mould conditions

  • Repairs, maintenance and safety observations

  • Property standards aligned with the Decent Homes Standard

  • Tenant wellbeing and living conditions

If you prefer you can create a copy of our template and further tweak it as you wish - you'll find some fantastic on-demand template webinars that will take you through this step by step or reach out to us if you need further guidance or support.

Protecting Your Business with Terms and Conditions

Alongside these new templates, we recommend creating your own default Disclaimer within your Account Settings which will then appear automatically within the ‘About the Report’ section of the new templates.

This section allows you to include wording that explains the nature and limitations of your inspection reports — helping you set clear expectations with clients and protect your business.

We’ve provided the following sample wording to use as a starting point. You can adapt this to reflect your own processes, policies, and professional standards.

Sample Terms & Conditions – “About the Report” Section:
The report is not an all-encompassing report dealing with the building from every aspect. A reasonable attempt will be made to identify any obvious or significant defects apparent at the time of the inspection. Whether or not a defect is considered significant, depends, to a large extent, upon the age and type of the building inspected.

This report is not a Certificate of Compliance with the requirements of any Act, Regulation, Ordinance or By-law. It is not a structural report.

THIS IS A VISUAL INSPECTION ONLY, limited to those areas and sections of the property fully accessible and visible to the Inspector on the date of inspection.

The inspection DOES NOT include breaking apart, dismantling, removing, or moving objects.

The Report does not and cannot make comment upon: defects that may have been concealed; the assessment or detection of defects (including rising damp and leaks) which may be subject to the prevailing weather conditions; whether or not services have been used for some time prior to the inspection and whether this will affect the detection of leaks or other defects.

Inspectors shall not inspect any area of the property considered dangerous or hazardous to their safety and health.

The purpose of this inspection is to identify any maintenance, safety, or compliance concerns, including matters relevant under Awaab’s Law and the Renters (Reform) Bill 2025.

Be advised that inspectors are not engineers and can only render a visual report on the functional conditions of the property at the time of inspection.

We do not inspect items that are not reasonably and safely available to carry out a visual inspection. This may include roofs, subfloor areas, ceiling cavities and high, constricted, or dangerous areas for which inspection is not permitted by Occupational Safety and Health regulations.

No liability shall be accepted on account of failure of the Report to notify any problems in the area(s) or section(s) of the subject property physically inaccessible for inspection, or to which access for inspection is denied by or to the Inspector (including but not limited to any area(s) or section(s) so specified by the Report).

Next Steps

✅ Review your current inspection templates and decide which templates fit your business and disable all others to speed up appointment setting and prevent staff using the wrong template.
✅ Add or review Disclaimers in your Account Settings to ensure they reflect your processes. You must have a single Default Disclaimer selected to appear in the new templates otherwise the About Us Section will be blank - if this is the case you can simply hide that section from appearing in your PDF at a particular site. If you have more than one Disclaimer in your account and the default is used for another type of report consider combining them for all your templates or, if you wish to use our template along with your own, you'll can create a copy and then in the editing screen select the relevant disclaimer from your drop-down list.
✅ Contact 
customercare@touchrightsoftware.com
if you have any questions regarding these templates or have recommendations for other templates you feel would be useful to have on TouchRight.

Warning
Important Note:

TouchRight has undertaken extensive research to produce templates that align with current industry and legislative updates. However, as a software provider, TouchRight does not offer property or legal advice. Clients are responsible for reviewing and adapting these templates and any associated terms to ensure they are fit for their specific business practices and compliance obligations.