How can I change or upgrade my account plan?
To amend your account subscription/plan you must be the designated account owner.
You will need to upgrade your account if/when the full property allowance on your current plan is used.
On the dashboard, click the 'Account' tab on the left hand side menu and select 'Upgrade' from the dropdown menu to view the pricing options and select a plan to fit your requirements.
For All-Inclusive Plans, use the green slider to move and select which plan you would like to move onto based on your property portfolio.
If you are upgrading your account, simply move the slider to increase your properties from the current property allowance.
Scroll down to the bottom of the page.
Then click the 'Upgrade' button below the relevant plan.
If you already have a direct debit in place, your account will upgrade automatically, otherwise you may need to add your bank details to set up a direct debit in GoCardless. Once the direct debit is in place, the amount will be debited automatically from the bank account every month.
If you are on a different type of subscription (outside of GoCardless) please contact us directly to upgrade your plan on 0208 344 9155 Option 2 or customercare@touchrightsoftware.com
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