Can I use my own email address for replies?
You have a choice where replies to emails you send from TouchRight are received, learn how to change them here...
Related Articles
I have completed a report on the wrong property address by mistake. Can it be changed?
Yes that can be changed, but it is something we need to change for you. If you need a report address changing please contact support via our dashboard 'Contact Support' button or sending an email to support@touchrightsoftware.com confirming the ...
How can I receive my monthly invoices?
When your direct debit is initially set up, your company details and email address will be used to generate a monthly invoice. If you're on an All-Inclusive Plan, those monthly invoices will automatically be sent to you a few days before your direct ...
Does the mobile app work offline?
Yes our mobile app does work whilst offline for compiling your reports but you will need an internet connection to sync appointments and reports to and from the dashboard. In order to download appointments to the app or to sync back reports to the PC ...
I want to see what reports my staff have completed. How can I do this?
Account Owners can access and export their account usage data and filter by user for internal reporting purposes, here's how... Please note: this feature can only be accessed by account owners. You can access information by user including ...
There are duplicate properties in my account. Can they be removed?
Duplicate property records can be deleted but please be aware... Yes, you are able to delete duplicate properties in your account. However, if reports have been created against both property records then please email support@touchrightsoftware.com ...