I think I've accidentally deleted a report. Can I get it back?

I think I've accidentally deleted a report. Can I get it back?

Yes, you can recover any reports deleted in error, here's how...

  • Select the 'Reports' tab from the left hand side menu and then click 'My Reports' from the dropdown menu.

  • Then click the 'Deleted Reports' Button on the grey shaded 'Reports' banner.

  • Select the 'Recover Report' icon on the far right hand side of the property you wish to recover - this will show you who deleted the report, and when. The report can then be recovered.

    • Related Articles

    • A report has been completed using the wrong template - what can I do?

      If you have completed a report on the wrong template, unfortunately we cannot change the template but you have two options: 1. Hide Sections and Change the Report Name If you’ve managed to add all the details in that you need you can hide any ...

    • Can I customise my report template in the app?

      You can configure your report directly in the app without needing to access the dashboard. Login to the TouchRight App. Locate the relevant appointment. Tap on the "clipboard" icon. All rooms/sections will be displayed in a list view. Tap 'Customise ...

    • I have completed a report on the wrong property address by mistake. Can it be changed?

      Yes that can be changed, but it is something we need to change for you. If you need a report address changing please contact support via our dashboard 'Contact Support' button or sending an email to support@touchrightsoftware.com confirming the ...

    • Can I customise a report before I go to the property?

      Yes, our software allows you to create a report on the dashboard, customise the document and then schedule an appointment to take that version of the document with you to the property. Select the 'Create' button in the 'Reports' Tile on the ...

    • Can I customise the appearance of my Report PDFs?

      Account Owners can change formatting settings to create uniquely branded reports, from bold, coloured and shaded text through to full document watermarks or specific cover images for certain types of reports. You can see a fully branded report ...