Email appointments to a tenant or landlord

Once you've scheduled an appointment, you can choose to email it to a tenant, landlord or other party.

First click on Appointments from the left hand side menu and then choose 'My Appointments' or 'Manage Appointments' from the dropdown menu, find the appointment you want to email and then click the envelope icon.

Please note: only appointments dated today or a date in the future can be emailed. Overdue appointments shown in red cannot be emailed unless the date/time is updated.

Then select which party you would like to send the appointment to. You can choose to send it to yourself for reference. Any additional parties can be added in the Other Addresses list. If you need to add your tenant or landlord first against the property, click here for more details.

You can use the standard email template, or change the template in the Email Template dropdown. If you want to add additional Email Templates, click here for more details. You can also edit the message if required, then click Send.

Once you've pressed Send, a notification will be added against the appointment, and if clicked will give more information about who the appointment was sent from, to and the date/time it was sent.

• Related Articles

• Change Email Sender Settings

  Configure your email settings within your TouchRight account, to send emails using your own email server. It's possible to send a number of different emails from your TouchRight account, for example: Email an appointment reminder to tenant or ...

• Send a report to the tenant or landlord to add remote comments and sign

  Our Remote Comments feature gives your landlords and tenants the option to review, comment and sign reports remotely, providing an end-to-end paper-free solution. Whether you choose to check tenants in at the office or at the property, this feature ...

• Download or email a finalised report

  New to TouchRight? Once a report is finalised, download it as a PDF or email it out from TouchRight. Download as a PDF Once you've clicked ‘Save and Complete’ to finalise your report, click the download icon to the right of the report: In 'Download ...

• Over-the-phone reporting - how to create and complete with a tenant or landlord

  If you're not able to attend the property, you can opt to compile a report over the phone with the tenant/landlord. What does this option allow you to do? Gather information from the tenant about the condition of the property if you're unable to gain ...

• Edit, resend or delete a comments report request sent to a tenant or landlord?

  You have various options available to you when you have sent a comments request, find out how to edit, resend or delete the request... Once a report has been sent to the tenant or landlord for comments and signature, the tenant will have until ...